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Hotel Chimayo de Santa Fe - Reservation Number

Hotel Reservations

  • Do I need a credit card to make a hotel room reservation?

    Yes. A credit card deposit is required at the time of reservation. Your credit card will not be charged until the day of your arrival.
  • What is the reservations cancellation policy? Is there an early departure fee?

    Reservations may be canceled up to 72 hours prior to arrival date, unless otherwise stated (Please check your package details if applicable). Hotel Chimayo de Santa Fe's early departure fee is the first night room charge plus all applicable taxes.
  • What are the taxes for a hotel stay?

    All hotel room bookings are subject to taxes including Santa Fe Lodger's Tax of 7% and the New Mexico Gross Receipts Tax of 8.1875% per room. (Tax rate subject to change)
  • How do I make reservations for a group (family reunion, club, etc.)?

    Group reservations can be made through the reservations department by contacting 800-529-5700. If you are looking to book a special group rate or require additional information, please contact the group sales department at 505-629-4836.
  • How do I view my hotel reservations online?

    If you booked your reservation through our online reservation system click"Check Availability" on the booking engine which islocated at the upper right corner of the Hotel Chimayo de Santa Fe homepage. Next click "Find Reservation" at the upper right corner and enter you e-mail address and confirmation number. Reservations can also be confirmed by calling the reservation department at 877-750-4178.
  • How do I modify or cancel my reservation?

    Reservations can be canceled or modified by calling Hotel Chimayo de Santa Fe at 877-750-4178. If the reservation was booked online, it can be canceled or modified by logging into the booking engine located at the upper right corner of the Hotel Chimayo de Santa Fe homepage. Next click "Check Availability" at the upper right corner and enter you e-mail address and confirmation number.
  • I forgot/lost my confirmation number. How do I find it?

    Please contactthe reservations department at Hotel Chimayo de Santa Feby telephone at877-750-4178.
  • Is there a minimum age requirement to make a reservation?

    Yes. Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.
  • How do I make a special request regarding my stay?

    Special requests can be made by contacting Hotel Chimayo de Santa Fe directly at 866-972-6738. Online, special request can be made by clicking the "Special Requests" link within the confirmation email.
  • I have questions about my bill. Who do I contact?

    Questions regarding a room folio can be directed to the Hotel Chimayo de Santa Fe Front Desk at 866-972-6738.

Hotel Information

  • What is check in and check out time?

    Check-in is 4:00pm and checkout is 12:00pm (noon).
  • Does the hotel have free Wi-Fi internet access? How do I connect?

    Yes. All Heritage Hotels & Resorts offer complimentary wireless internet access to guests. To connect to our free Wi-Fi network simply select the network titled Hotel Chimayo from your Wi-Fi access port. No login is required to access the wireless network.
  • Is there a business center?

    Yes. Hotel Chimayo de Santa Fe offers a business center free of charge to guests.
  • How do I print out a document from my computer at the hotel?

    Documents can be printed by accessing the on-site business center (fee may apply) or by contacting the front desk.
  • Can you help me check-in for a departing flight the day before?

    Yes. The front desk will be happy to assist with airline flight check-in and assist with printing boarding passes.
  • What amenities do your hotels have?

    Hotel Chimayo de Santa Fe offers many amenities and services. Please refer to the hotel's website for a complete list.
  • Does this hotel accept pets? Are there restrictions or fees?

    Yes. Hotel Chimayo is a pet friendly hotel and welcomes pets up to 50lbs. at the property. There is a $25 pet fee per day for up to two pets at the hotel.Please contact reservations at 877-750-4178 with any questions.
  • How far do you have to walk to take your pet out?

    The historic Santa Fe plaza is block away from the Hotel Chimayo de Santa Fe and offers gassy spaces for pets.
  • I want flowers, chocolates, champagne, wine or gifts sent to the room. How do I do this?

    Please contact the Hotel Chimayo de Santa Fe front desk directly at 866-972-6738.
  • Does the hotel have a place to workout? What equipment is available and what are the hours?

    No. The hotel does not have a workout room but guests are welcome to use the workout facility at our sister property Hotel St. Francis or the Lodge at Santa Fe. Ask the front desk for details and access.
  • Does the hotel have a pool?

    No. Hotel Chimayo does not have a pool. But our guests are welcome to use the pool at our sister property, The Lodge at Santa Fe ask our front desk about the free shuttle to the property.
  • Do you offer connecting rooms?

    Yes. Connecting Rooms are available at HotelChimayo de Santa Fe including our third floor entertainment suite with 4 bedrooms and 3 living rooms. Please contact the reservations department at 877-750-4178 for availability.
  • Does the hotel offer roll-away beds? How do I reserve them?

    Yes. Roll away beds are available in suite rooms. Roll away beds can be reserved by calling the reservations department at 877-750-4178 or 866-972-6738. The fee is $10 per roll away bed.
  • Do you have coffee makers, refrigerators or microwaves available in the rooms? Is there a fee for these?

    At Hotel Chimayo de Santa Fe coffee makers are located in each room. Refrigerators are located in all junior suites and larger suites, and microwaves are located in all suites.
  • How do I find out about events going on at the hotel?

    Please visit the Hotel Chimayo de Santa Fe Events Facebook webpage to see what is taking place during your stay.
  • How many people can stay in a room?

    Hotel Chimayo de Santa Fe allows allows up to two guests to stay in single bed rooms and up to four guests to stay in the double bed rooms.
  • Do you allow smoking on the property or in the rooms?

    No. Hotel Chimayo de Santa Fe is a non-smoking property and smoking is not permitted on the premises.
  • Do you offer ADA wheelchair accessible rooms?

    Yes. Hotel Chimayo de Santa Fe does offer an ADA accessible room. Please make your request when booking your stay.
  • How can I leave feedback after my stay?

    At Hotel Chimayo de Santa Fe, we would love to hear about your stay. Please contact us on Google or Trip Advisor to leave feedback.


  • What are directions to the hotel and the cross streets?

    Hotel Chimayo de Santa Fe is centrally located, just one block from historic Santa Fe Plaza and the Palace of the Governors museum. Please visit our Location page for detailed directions and map.
  • Does the hotel have a shuttle?

    Yes. Hotel Chimayo de Santa Fe does not have a hotel shuttle.
  • Do you have onsite parking? Is there parking fees?

    Yes. Hotel Chimayo de Santa Fe offers private underground parking onsite for a fee of $18 overnight.
  • How far is the hotel from the airport?

    Hotel Chimayo de Santa Fe is located 69 miles for Albuquerque International Airport (Sunport).
  • What public transportation options are available in the city?

    Santa Fe has public bus transportation Taxi service is available by phone reservation. Capital City Cab can be reached at 505-438-0000. The New Mexico Rail Runner provides service between Santa Fe and Albuquerque:

City Information

  • What is the weather like?

    Santa Fe is located in the high desert region of New Mexico and is not as hot as Arizona or other Southwestern destinations. There is very low humidity followed by cool nights so warm days do not seem as hot as other southwest locations. Santa Fe receives very little rainfall and when it does rain it often dissipates quickly. On average July is considered the warmest and wettest month and January is considered the coolest month. Please refer to the charts for historical averages.
  • What should I wear when visiting?

    In general dress for comfort for the activity you are planning and bring a light sweater or jacket for the evenings as it can get cooler even during the summer months.
  • What should I pack?

    The low humidity and high altitude of Santa Fe means you'll need to stay hydrated when visiting and it is recommend you bring along sunscreen, lotion and lip balm. Also, don't forget to drink lots of water to stay hydrated throughout your visit.
  • What are the nearby attractions and things to do?

    Visit the Hotel Chimayo de Santa Fe "Things to Do" page to learn more.


  • How do I get a quote for a meeting, event or wedding?

    Hotel Chimayo offers distinct venues of our restaurant, bar and Presidential Suite for special events. Please contact the sales and catering manager at the hotel at 505-988-4900.
  • Do you offer special group rates?

    Yes. The Hotel Chimayo de Santa Fe does offer special group rates. Please contact the group sales department at 505-629-4836 for additional information and rates.
  • How many people can fit for a meeting or wedding at this hotel?

    Up to 65 guests can be accommodated at Hotel Chimayo de Santa Fe. Please contact the catering manager for additional information at 505-988-4900.
  • Do you have a wedding chapel or place for wedding ceremony onsite?

    While the Hotel Chimayo does not have a wedding chapel on site, there are numerous locations at the hotel to host a ceremony including our restaurant or courtyard. Our sister property, the Lodge at Santa Fe, does have a small wedding chapel on site. No.


  • Does the hotel have a restaurant and/or bar? When is it open?

    Yes. Hotel Chimayo de Santa Fe offers Tia Cocina's restaurant that is open daily from 7:30am to 11:00am for breakfast, 11:30-2:00 for lunch and from 5:30pm to 9:00pm for dinner. The Low 'n Slow Low Rider Bar isSunday through Thursday from 2:00pm until 12:00am and Friday through Saturday 12:00pm until 1:00am.
  • Does the hotel offer room service? What are the hours?

    No. Hotel Chimayo does not offer room service at this time.
  • Is breakfast included with my room rate?

    Breakfast is not included with a regular room booking unless a special package is booked that includes breakfast in the rate. Too see our available packages visit our Specials page
  • Are there other restaurants and bars near the hotel?

    Yes. Hotel Chimayo is within walking distance to many great restaurants and bars in Santa Fe near the plaza including Tabla de Los Santos and Secreto Lounge at Hotel St. Francis. Please check with our front desk or concierge for additional information, recommendations and reservations.